User information privacy policy

This Privacy Policy governs the manner in which Let’s Meet Limited (“Let’s Meet”) collects, uses, maintains and discloses information collected from users (each, a “Individual” or “you”) of and affiliated websites and mobile applications (“Sites”). This privacy policy applies to the Sites and all products and services offered by Let’s Meet. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Let’s Meet, with registered address at:

12 The Barrows, Francis Street, Brighton, East Sussex, United Kingdom, BN1 4ZJ.


  1. Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit the Sites, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, address, email address, phone number and payment details. Users may, however, visit our Sites anonymously. We will collect such personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply such personal identification information, except that it may prevent them from engaging in certain Site related activities.

Additionally, where you have provided us with details of your social media accounts, we may, if you have consented, obtain personal identification information from those accounts.


  1. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.


  1. Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.


We use the following cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.


How to block cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


  1. How we use collected information

Let’s Meet will only use the details collected from you when using our Site:

  • to send periodic emails (which you can unsubscribe from should you wish);
  • for the potential future purposes of your registration and the administration of the Sites;
  • for the business purposes of Let’s Meet;
  • to contact you (including sending information and updates relating to any questions or requests) or for the provision of customer services;
  • to supply such details to any owners of Bookable space that you request booking of through the Sites to enable them to fulfil their contract with you; and
  • for any other purpose we inform you of in the course of you making a booking through the Sites.

If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


If you consent to us obtaining personal identification information from your social media accounts, we will only use such information for the purposes of enhancing your use of the Sites.


  1. How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect personal data collected from you, we cannot guarantee the security of data you transmit to our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


  1. Sharing your personal information

We do not sell, trade, or rent personal identification information collected from Users to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, Venues, trusted affiliates and advertisers for the purposes outlined above.

We will use a third party service provider to process your payments and will share your information with them for that purpose only. We may also use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes unless you have asked us not to do so. We may disclose personal information obtained from you to any member of our group from time to time, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose personal information obtained from you to third parties:

  • In the circumstances set out above and in the ‘How we use collected information’ section above.
  • In the event that we sell or buy any business or assets, in which case we may disclose personal data obtained from you to the prospective seller or buyer of such business or assets.
  • If Let’s Meet or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share personal data obtained from you in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of Let’s Meet, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


  1. Changes to this policy

Let’s Meet has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. By using any of the Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.


  1. Email marketing

If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe link at the bottom of each email.


  1. Contacting us

If you have any questions about this privacy policy, the practices of the Sites, or your dealings with the Sites, please contact us at: 12 The Barrows | Francis Street | Brighton | East Sussex | United Kingdom | BN1 4ZJ. Email